Customer Service Organising Month
October 2004
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UNI Call Centres Homepage

Circulars
(affiliates only)

Follow-up
En  De  Es  Fr

Information
En  De  Es  Fr

Action 2004: Aims

Action 2004: Organising

Action 2004: Outsourcing/Offshoring

Action 2004: Raising the standards

Action Month 2003 Homepage

Links

UNI Call Centres Homepage

UNI Call Centres Charter

UNI Offshoring Charter

Action Month 2003 Newsletters

Contact
callcentres@union-network.org

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Newsletter 2 (March 2005)
	"Light" (~0.3MB)	"Heavy" (High resolution, ~5MB)
English
Deutsch
Español
Francais

Newsletter 1 (October 2004)
	"Light" (~0.3MB)	"Heavy" (High resolution, ~10.5MB)
English
Español
Francais

UNI recommends these are downloaded in Adobe Acrobat 6.0

Contact
callcentres@union-network.org