Outsourcing & Offshoring

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Download UNI's Charter on offshoring: De - En - Es - Fr - Sv
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Download: The Global Mobility
Revolution,
UNI's report on the surge in the outsourcing of service jobs across frontiers.
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Download: UNI Regional and Sectoral Initiatives
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Download: UNI Info Magazine on Offshoring
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Download: UNI Call Centre Charter
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Download: UNI Telecom - ETNO
European Customer Contact
Centre Guidelines
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Contact:

Alke Boessiger
or Neil Anderson

Our latest public articles:

09/10/2007Insecurity and precarious work -and what to do about it
01/17/20077th "Making Offshore Outsourcing Sustainable" Newsletter is out !
11/17/2006Australia: FSU Workers Force Westpac to stop off-shoring to India
10/06/2006Amicus call for offshoring inquiry
09/29/2006Are call centers not cut out for India?
09/15/2006Amicus, UK: Outsourcing and Offshoring of jobs at Norwich Union is a betrayal of its long serving workforce
09/06/20066th "Making Offshore Outsourcing Sustainable" Newsletter is out !
05/02/20065th "Making Offshore Outsourcing Sustainable" Newsletter is out !
04/04/20062nd MOOS workshop, 30&31 March 2006
02/28/20062nd MOOS fact sheet - Highlights from the MOOS short trackers
02/20/20064th "Making Offshore Outsourcing Sustainable" Newsletter is out !
01/24/20061st MOOS workshop, 12&13 January 2006
11/07/2005MOOS Fact sheet available online now !
10/25/2005UNI Global Call Centre Conference, 24-25 October 2005: Photo Gallery
10/23/2005UNI Global Call Centre Conference, 24-25 October 2005: Updated Programme
09/26/2005MOOS Project Committee met in Stockholm
09/26/20053rd "Making Offshore Outsourcing Sustainable" Newsletter is out !
08/10/2005AMICUS and CSC Landmark Offshoring Deal
07/28/2005UNI Apro Statement on Offshoring: Give Call Center, BPO and ITES employees a voice!
05/03/20052nd "Making Offshore Outsourcing Sustainable" Newsletter is out !
03/31/2005UNI-Europa: 1st "Making Offshore Outsourcing Sustainable" Newsletter
02/18/20051st "Making Offshore Outsourcing Sustainable" Conference, 10th February 2005, Paris
12/02/2004ITF: New plans hatched to target transport call centres
10/18/2004Outsourcing Victory in France
10/13/2004Overcoming North-South divisions on outsourcing
10/12/2004UNI backs low cost remittance plan to help migrant workers
09/06/2004The economics of offshore outsourcing
08/24/2004Hospitals outsource typing to India
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