Mobile Phones Campaign: 
Success Stories

9th July 2001, NUTE, Malaysia

26th May 2001, CWA, USA

11th May 2001: OTE, Greece

9th July 2001, NUTE, Malaysia

Recruits 200 members in TM Cellular Pty Ltd
NUTE – The National Union of Telecom Employees Malaysia joined the UNI mobile campaign starting to organise in TM Cellular Pty Ltd, one of the mobile companies operating in the country. In result of its efforts the Union was able to launch the Union Protem Committee with about 200 signatures of potential members wishing to join the proposed Union. Once the recognition is obtained from the management the Union will be officially registered. UNI-Malaysia Liaison Council will assist them in organising the unorganised and the process of Collective Agreement negotiations.

NUTE has already start contacts with workers from TM-Touch, Mobikom and ATUR. Meetings between Union officials and employees in these companies have already been preview.

As part of its plan to organise the mobile sector in Malaysia, NUTE put in place a plan of activities which covers other mobile operators such as MAXIS Communications, CELCOM Pty Ltd and DIGI Cellular Pty Ltd. Mohamed Shafie BP Mammal, President of NUTE and also Vice President of UNI-Telecom Sector Asia & Pacific reported that the Union is expecting to have members and recognition in all the above companies, before the end of 2001.

26th May 2001, CWA, USA

700 Cingular workers in Michigan, Ohio and Wisconsin win CWA in card check elections
Cingular is now all CWA in District 4 after card check elections were certified in late February for campaigns involving nearly 700 wireless workers in Michigan, Ohio and Wisconsin (More than 1,200 Cingular workers in Illinois won a card check last October). A driving force behind the workers’ desire for representation was the uncertainty created by the Ameritech’s merger with SBC and the subsequent creation of Cingular. The success of the three-state campaign spoke to tremendous coordination by CWA Locals 4100 (Detroit), 4300 (Columbus) and 4603 (Milwaukee) , which conducted campaigns in their states. Supporting the inside committees were Local 4100 organizers Shannon Kirkland and Greg Wynn, Local 4603 organizer Joy Roberts, Local 4320 organizer Cathy Mason, and Local 4340 organizer Guy Phillips. From the date that CWA won a card check agreement with the Ameritech region (July 28, 2000), it took seven months to organize all 1,900 Cingular workers in District 4. They are also now covered under a new CWA contract. This speaks to not only the tremendous work done by CWA organizers, but also to the value of having a card check agreement that provides non-interference by management and the time to build a union one worker at a time. Seth Rosen, Dist. 4, 440-333-6363.

Largest wireless group organized: 1,154 Cingular workers go CWA through card check
Concerned about fair treatment, a voice in the workplace, and the future of their jobs following the joint venture between their employer, SBC Communications, and BellSouth, now called Cingular, 1,154 wireless workers in Illinois chose CWA representation through a card check election. The employees comprised SBC's entire wireless group in Illinois and are the largest single wireless group organized by CWA. Currently, 8,000 of Cingular's 22,000 workforce are union. This newest bargaining unit at Cingular includes retail sales employees, customer service reps and technicians. CWA is now working to organize additional wireless workers in Ohio, Michigan and Wisconsin.
The workers' victory was certified on Oct. 26 by the American Arbitration Association. The inside committee was assisted by CWA Local 4202, and the workers are now completing bargaining surveys with the support of the local. "We want to move fast, and move quickly to bargaining," said CWA District 4 Vice President Jeffrey Rechenbach. He said the workers are building a mobilization program to prepare for negotiations and would soon elect a bargaining team. The inside committee was assisted by CWA Local 4202 president Maureen Ehlart and CWA staff rep Celia Cody. Cingular, the nation's second-largest wireless carrier, was formed in October, after  the wireless divisions of SBC and BellSouth joined forces. SBC owns 60 percent of the company and BellSouth owns 40 percent. Seth Rosen, District 4, 440-333-6363.

11th May 2001: OTE, Greece

It took only four months for a small determined group of trade union leaders to organise 80% of the total workforce of COSMOTE

COSMOTE, the mobile arm of OTE, the Greek incumbent telecom operator, was the third and last mobile company to enter in the Greek mobile market. The company start their operations at the beginning of 1999.
At the beginning of 2000 a very dynamic group of employees, created what it is today the Union of COSMOTE Employees
The union was established:

  • To promote and solve the problems of the employees
  • To eliminate arbitrariness
  • To impose transparent evaluation and payment systems
  • To create rules that will clearly determine the employer – employee relation
  • To defend the employees interests and rights
  • To create healthy working relations so that the employees would not only have obligations but rights as well.

Against this background and with constant provision of information and efficient interventions, the trade union leaders managed to register more than 80% of the total workforce of COSMOTE 4 months. As a result the Management of COSMOTE started taking the employees’ opinion in serious consideration before making important decisions.
It is worth mentioning that OME-OTE, the Federation of Workers in Greek Telecommunications, supported this young group of workers from the very beginning. The Union of COSMOTE employees is a member of OME-OTE and is represented on their Board of Directors.

PROBLEMS FACED TO CREATE THE UNION

  • had initially to cope with a negative reaction, which surprisingly came from the senior employees and supervisors, some of whom tried to prevent the employees from becoming members of the Union, intimidating them with the threat of dismissal. The result of their behaviour was to increase insecurity the employees felt about their jobs.
  • They also had to cope with a contemporary phenomenon which is the lack of interest of young people in politics and consequently in collective expression. This was a particular issue as the average of COSMOTE employees was only 30.
  • The lack of interest in the collective movement was due to the fact that employees were more concentrated on individual than on collective values and cultivated in the intensely competitive climate which exists in modern telecommunication companies.

COSMOTE workers have been pushing the company forward and made it one of the most quickly developing Mobile phone Companies in Europe. They have managed at the same time to bring into existence a significant new agreement in the European Monile telecommunications field at a very difficult time for the Union Movement.

ACHIEVEMENTS

  • The right to participate on favourable terms in the initial share offering.
  • Extra Private Insurance with no extra cost for the employees.
  • The observance of the labour legislation in any case.
  • Respect at work.
  • Terms for transparent hiring, dismissal, promotion, evaluation and payment procedures.
  • Proper Health and Safety conditions, including improvements in the working day for call centre workers with special arrangements for sage return home after 11h00 o’clock in the evening.
  • Reduction of overtime.

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